> ## Documentation Index
> Fetch the complete documentation index at: https://deepline.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# HubSpot: Update Ticket

> Patch HubSpot ticket fields such as owner, priority, subject, content, and custom properties. Includes inputs, outputs, SDK V2 examples, and Deepline cost.

Patch HubSpot ticket fields such as owner, priority, subject, content, and custom properties.

> [!NOTE]
>
> Tool ID: `hubspot_update_ticket`

## Run this action

Use the TypeScript SDK for one call. Use `ctx.tools.execute(...)` inside a Play for durable calls, scheduled calls, or CSV processing.

```ts theme={"languages":{"custom":["/languages/deepline-prompt.json"]}}
import { Deepline } from 'deepline';

const deepline = await Deepline.connect();
const result = await deepline.tools.execute(
  'hubspot_update_ticket',
  {
    "ticket_id": "ticket_123"
  },
);

console.log(result.toolResponse.raw);
```

### CLI

```bash theme={"languages":{"custom":["/languages/deepline-prompt.json"]}}
deepline tools execute hubspot_update_ticket --input '{
  "ticket_id": "ticket_123"
}' --json
```

## Example response

The static output schema lacks the details for a reliable example. Use `deepline describe hubspot_update_ticket --json` for the complete live contract.

## Input reference

Update a HubSpot ticket with ticket-focused fields.

| Name | Type | Required | Default | Details |
| - | - | - | - | - |
| `payload.ticket_id` | `string` | Yes | — | HubSpot ticket record ID, or a unique property value when `id_property` is provided. |
| `payload.id_property` | `string` | No | — | Optional unique property used for `ticket_id`. Omit or set `hs_object_id` to update by record ID. |
| `payload.subject` | `string` | No | — | Ticket name stored in HubSpot `subject`. |
| `payload.content` | `string` | No | — | Ticket body or support request detail stored in `content`. |
| `payload.pipeline` | `string` | No | — | HubSpot ticket pipeline internal ID stored in `hs_pipeline`. |
| `payload.pipeline_stage` | `string` | No | — | HubSpot ticket pipeline stage internal ID stored in `hs_pipeline_stage`. |
| `payload.priority` | `"LOW" \| "MEDIUM" \| "HIGH"` | No | — | Allowed: `LOW`, `MEDIUM`, `HIGH`. |
| `payload.category` | `string` | No | — | HubSpot ticket category internal value stored in `hs_ticket_category`. |
| `payload.owner_id` | `string` | No | — | HubSpot owner ID stored in `hubspot_owner_id`. |
| `payload.source_type` | `string` | No | — | HubSpot source type internal value when the portal uses `source_type`. |
| `payload.properties` | `record` | No | — | Additional HubSpot ticket properties. Managed fields above override matching keys. |

<details>
  <summary>Show raw input schema</summary>

  ### Input JSON Schema

  ```json theme={"languages":{"custom":["/languages/deepline-prompt.json"]}}
  {
    "type": "object",
    "description": "Update a HubSpot ticket with ticket-focused fields.",
    "properties": {
      "ticket_id": {
        "type": "string",
        "description": "HubSpot ticket record ID, or a unique property value when `id_property` is provided."
      },
      "id_property": {
        "type": "string",
        "description": "Optional unique property used for `ticket_id`. Omit or set `hs_object_id` to update by record ID."
      },
      "subject": {
        "type": "string",
        "description": "Ticket name stored in HubSpot `subject`."
      },
      "content": {
        "type": "string",
        "description": "Ticket body or support request detail stored in `content`."
      },
      "pipeline": {
        "type": "string",
        "description": "HubSpot ticket pipeline internal ID stored in `hs_pipeline`."
      },
      "pipeline_stage": {
        "type": "string",
        "description": "HubSpot ticket pipeline stage internal ID stored in `hs_pipeline_stage`."
      },
      "priority": {
        "type": "string",
        "enum": [
          "LOW",
          "MEDIUM",
          "HIGH"
        ]
      },
      "category": {
        "type": "string",
        "description": "HubSpot ticket category internal value stored in `hs_ticket_category`."
      },
      "owner_id": {
        "type": "string",
        "description": "HubSpot owner ID stored in `hubspot_owner_id`."
      },
      "source_type": {
        "type": "string",
        "description": "HubSpot source type internal value when the portal uses `source_type`."
      },
      "properties": {
        "type": "object",
        "description": "Additional HubSpot ticket properties. Managed fields above override matching keys.",
        "additionalProperties": {}
      }
    },
    "required": [
      "ticket_id"
    ],
    "additionalProperties": false
  }
  ```
</details>

## Output reference

Standard tool result payload.

| Name | Type | Required | Default | Details |
| - | - | - | - | - |
| `result.data` | `record` | Yes | — | Provider response payload. |
| `result.meta` | `record` | No | — | Additional response metadata (status, paging). |

<details>
  <summary>Show raw output schema</summary>

  ### Output JSON Schema

  ```json theme={"languages":{"custom":["/languages/deepline-prompt.json"]}}
  {
    "type": "object",
    "description": "Standard tool result payload.",
    "properties": {
      "data": {
        "type": "object",
        "description": "Provider response payload.",
        "additionalProperties": {}
      },
      "meta": {
        "type": "object",
        "description": "Additional response metadata (status, paging).",
        "additionalProperties": {}
      }
    },
    "required": [
      "data"
    ],
    "additionalProperties": false
  }
  ```
</details>

## Deepline cost

* Pricing model: `fixed` (per call).
* Estimated Deepline credits: `0` per pricing unit.
* Provider-native pricing may still exist outside Deepline credit billing.

## Related documentation

* [HubSpot provider guide](https://deepline.com/docs/providers/hubspot/guide.md)
* [SDK V2 quickstart](https://deepline.com/docs/sdk-v2/quickstart.md)
* [SDK reference](https://deepline.com/docs/sdk-v2/sdk-reference.md)
* [Run tools across a CSV](https://deepline.com/docs/sdk-v2/batch-csv.md)


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